General terms and conditions of Wine Tours

What is included
Meals at lunch with table wine, dinner is to be considered
Transportation, from the pick up to the drop off
A personal guide English speaking for the cellars

What’s not included
Airfare
Transportation to start/end points
Extra events like balloon trip, bike or Vespa rental, museum fees, etc.
Personal expenses like telephone, fax, heath insurance, travel insurance, etc.

Travel arrangements
We will be happy to suggest your pre, post and tour accommodation and transportation
We are not a travel agency but ask us!

Reservation ad deposit
To reserve a trip, call us or email/fax the reservation form on this site. A $400 per-person deposit is required to reserve your space. The balance is due 30 days prior to your departure date. We accept checks or T/T. You will subsequently receive a tour confirmation package containing trip details, background articles, travel directions and train schedule, what to pack, and an assumption of risk form, which must be signed and returned prior to the tour.

Cancellation and refunds
Cancellations must be received in writing 30 days prior to the date of departure. You will receive a refund, less a $75/person cancellation fee. Between 30-20 days prior to the start date, you may apply 40% of the tour price towards a future trip departing within one year of the cancellation date. Cancellations made less than 20 days before the start of the trip will result in the loss of all monies received. No refunds will be made for a cancellation during the course of the tour, nor for unused portions of the trip. No exceptions to our cancellation policy are made, including weather or personal emergency. Therefore, we strongly recommend travel insurance.

Insurance
Trip cancellation and health/accident insurance are recommended to prevent needless loss of money in case of illness, accident, or other unanticipated occurrences. Cathay Way Srl does not provide such insurance, nor does it assume responsibility or liability for any loss or damage of personal effects or for any injury or loss during the duration of the tour.

Responsibility
Cathay Way Srl is not responsible for the actions of our contracted service providers.

Itinerary
Due to unforeseen circumstances, we may find it necessary to make adjustments in our stated itinerary. Any changes will maintain the high standard of our tours. Changes in accommodation will be replaced by a hotel of equal or superior rating.

Trip cancellations
Cathay Way Srl reserves the right to cancel a tour. In this unlikely situation, you would receive a complete refund of the monies received. Cathay Way Srl will not assume any other liability and is not responsible for any personal expenses as a result of a tour cancellation, such as airline tickets or pre-paid hotel reservations.